Upon successful completion of your purchase, a confirmation email is sent to your email address with your tickets and receipt attached. Please be sure to check your junk/spam folders. You will also be able to access your tickets via your Ticket Melon wallet if you lose the email.  All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. It is prohibited to obtain or attempt to obtain any items through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. We reserve the right to cancel any order(s) that we reasonably suspect to have been made fraudulently or otherwise in breach of this Purchase Policy, without any notice to you, and any and all items obtained as part of such order(s) will be void.
  • To prevent fraud and protect our Ticketing Policy, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. We may cancel orders which we reasonably suspect to have been made fraudulently.
  • When you receive your tickets, please print or save your QR code and keep them in a safe place. We will not be responsible for any tickets that are damaged, lost or stolen. Furthermore, we recommend that you do not post pictures of your tickets online, unless you have covered the barcode and any other reference numbers as this may allow third parties to counterfeit your tickets or otherwise compromise the integrity of the tickets.
Yes, if necessary, you can pass your ticket onto someone else if you’re no longer able to attend. We’ll release information on how to pre-register your ticket a little nearer to the event and at that time, the new ticket holder will be able to pre-register the ticket in their name.
Yes, you can pay for any item(s) priced THB 4,000 or more with our installment plan using a VISA or Mastercard from SCB, Bangkok Bank, Citi, Krungthai, Thanachart and UOB, or JCB (for KTB Bangkok Airways JCB Platinum Credit Card only). You’ll pay in 4 monthly installments starting from when you first check out. Find out more here.
We think the best way to experience Wonderfruit is to totally immerse yourself for the full festival. However, we appreciate there may be circumstances in which guests may want to purchase just one or two days. To that end, we offer the following options:
  • Full Pass: arrive any time from 4pm Thursday afternoon and enjoy Wonderfruit for the full duration. 
  • Weekend Pass: admission on Saturday at 8am onwards.
  • Sunday Pass: admission to Wonderfruit from 8am on Sunday onwards.
No, the only one-day tickets available are for our final day, Sunday 15 December 2019. 
Tickets are non-refundable; however they are transferable. We’ll release information on how to pre-register your ticket a little nearer to the event and at that time, the new ticket holder will be able to pre-register the ticket in their name.
All tickets will be exchanged for a wristband at the entrance to the site. If you have any ticket enquiries, please contact support@ticketmelon.com.
Yes: our Boutique accommodation options sleep between 2 and 4 people and each person staying in your tent needs to purchase a valid General Admission ticket. When you arrive at Boutique Camping reception, exchange your ticket or email confirmation for your general admission wristbands and the person who booked the tent will receive Boutique Camping access wristbands to distribute among their tent-mates.
All ages are welcome; however anyone under the age of 13 MUST be accompanied by a parent, legal guardian or nominated guardian. Guests may be required to show their ID upon request as proof of age at any time for proper drinking age limit verification. All guests under the age of 20 will not be allowed to purchase alcohol and will be required to wear an “under 20 years” wristband at all times.
Entry for children aged 12 and under is free but they will receive wristbands upon check-in with a parent or guardian. Under 13s trying to enter without an accompanying adult will be turned away.
No, gates close at midnight and open again at 8am. If you have a weekend ticket, you can enter any time from 8am on Saturday 14 December and then you can stay until the end of the festival.
Entry for children aged 12 and under is free of charge, but they must be accompanied by a paying ticket-holder over the age of 20 years at all times. When booking your tickets, please add any accompanying children to your order.
Your ticket purchase confirmation includes a ticket/QR code. Upon arrival on site, each ticket holder must provide their ticket code and photo ID in exchange for their general admission wristband.
Yes, the showers on all camping zones have hot water.
Yes, if necessary, you can pass your accommodation onto someone else if you’re no longer able to attend. We’ll release information on how to pre-register your accommodation a little nearer to the event and at that time, the new camper will be able to pre-register it in their name.
Tickets cover general admission only and do not include accommodation.
Yes, you can pay for any item(s) priced THB 4,000 or more with our installment plan using a VISA or Mastercard from SCB, Bangkok Bank, Citi, Krungthai, Thanachart and UOB, or JCB (for KTB Bangkok Airways JCB Platinum Credit Card only). You’ll pay in 4 monthly installments starting from when you first check out. Find out more here.
You can set up your tent in the designated General Camping zone only and you'll need an access pass. This area has a drinking water station, toilets and shower facilities. Please note that Wonderfruit entertainment goes until the early hours of the morning and your camping area may be close to loud music, so earplugs may be handy. Spaces are available on a first-come, first-served basis.
Unfortunately not; no private tents are allowed in the Boutique Camping area.
Tent pitches are allocated on a first-come first-served basis, and there is plenty of space in our General Camping zone.
We moved for 2018 and we're sticking to our new home in 2019.  Find a map, driving directions and a Google Map link here.
The General Camping fee covers the costs of your facilities - this includes areas like the dedicated bathrooms, showers and drinking water refill stations.
A double bed and two single bunks with linens, en suite bathroom with toilet and shower plus towels and toiletries, a fridge, microwave, AC and power outlets. Find out more about all accommodation options here.
The water in the showers is naturally warm. 
The Boutique Camping area has its own separate entrance and dedicated parking area. Follow signs for Boutique Camping when you arrive on site.
No, all accommodation is bookable for all four nights.
You can check in at Boutique reception any time that the gates are open: from 4pm to midnight on Thursday and 8am to midnight from Friday to Sunday. Check-out is before 12 noon on Monday.
Yes, if necessary, you can pass your accommodation onto someone else if you’re no longer able to attend. We’ll release information on how to pre-register your accommodation a little nearer to the event and at that time, the new camper will be able to pre-register it in their name.
Besides your fully-furnished tents, the Boutique Camping area has its own drinking water stations, showers and toilets, exclusively for boutique campers.
No, Bell Tents and Boutique RVs accommodate a maximum of 4 people and you will be given 4 Boutique access wristbands upon check in. Anyone not wearing a Boutique wristband will not be able to get inside the Boutique Camping zone.
Upon arrival at the Boutique Camping reception, each person staying in your tent will need to exchange their ticket or confirmation email for their general admission wristband. The person that booked the tent will receive the Boutique Camping access wristbands, to distribute among their tent-mates.
No, Safari Duos accommodate a maximum of 2 people and you will be given 2 Boutique access wristbands upon check in. Anyone not wearing a Boutique wristband will not be able to get inside the Boutique Camping zone.
Two double beds with linens, a mirror, a secure lock box for your valuables, towels and toiletries, water and snacks, a power outlet for the light, the AC or fan and your devices. Find out more about all accommodation options here.
Yes, you can pay for any item(s) priced THB 4,000 or more with our installment plan using a VISA or Mastercard from SCB, Bangkok Bank, Citi, Krungthai, Thanachart and UOB, or JCB (for KTB Bangkok Airways JCB Platinum Credit Card only). You’ll pay in 4 monthly installments starting from when you first check out. Find out more here.
One king-size bed with linens, a mirror, a secure lock box for your valuables, towels and toiletries, water and snacks, a power outlet for the light, the AC and your devices. Find out more about all accommodation options here.
Just three simple steps:
  • Upon arrival, you'll be given a wristband which has a digital chip, in exchange for your ticket.
  • Top up your wristband with cash or credit card at the top-up stations around site.
  • Use your wristband as your wallet.
Your RFID wristband makes it quick and easy to pay for everything you need in The Fields. It's accepted at all bars, food vendors, workshop stations and merchandise tents and once you've topped up, there's no need to carry cash or a credit card.
No, it’s free to use. However, if you lose your wristband, the replacement charge is 200 baht. Additionally, any credit loaded onto a lost wristband will not be retrieved.
Cash refunds for any remaining credit will be available from top up stations on site at designated times to be announced. Make sure to do so before you leave the site for good.
We highly recommend your don’t tamper with your wristband as you will need it at all times for entry/re-entry and making all purchases on-site. If your wristband gets damaged, however, bring it to the Box Office at the Main Entrance and we can replace your activated wristband after verifying your ownership with identification. Please note though, the replacement charge is 300 baht. Additionally, we cannot guarantee that any credit loaded onto a damaged wristband will be applied to the replacement.
Bringing your own food and soft drinks is permitted only in the camping areas but cooking is prohibited. You will be searched as you exit your campsite to enter the festival grounds, and any food will be confiscated and drinking flasks will be emptied.  Please also remember that single-use plastic bottles/cups are not allowed anywhere at Wonderfruit but you can refill your own drinking flask for free at the water stations onsite. Alcohol from outside is prohibited in all areas including campsites; there are fully licensed bars available for you within the festival grounds.
You may bring your camera as long as the photos won't be used commercially. Drones are forbidden unless you have applied for and received a permit from Wonderfruit.
Showers are available in camping areas. Do be prepared to queue at busy times and bear in mind it may be better to use the showers at off-peak times, such as the afternoon.
Applications for volunteers, workshop leaders and other ways to participate will open a little later in the year. Stay tuned.  
Gates are open:
    • Thursday 12 December: 4pm-midnight*
    • Friday 13 December: 8am-midnight*
    • Saturday 14 December: 8am-midnight*
    • Sunday 15 December: 8am-midnight*
    • Monday 16 December: 8am-12noon (site closes at 12noon)
*Some activities run until late or early morning. Please note: You can only enter the site when the gates are open. No entrance will be granted from outside the site after midnight on any night.
Yes, free drinking water stations will be located around the main arenas and campsites.
Wonderfruit has 24 hours of programming every day. It's not on all stages but there is always something on somewhere. The full schedule will be released on the app later in the year.
Yes, in fact, we encourage you to stay through Sunday as we have something very special planned. You’re welcome to enjoy all the action of Wonderfruit until the very end and camp overnight on Sunday.
The site map will be published on the website and app shortly before the event and there will be printed copies available on site.
Our program curators are always on the lookout for fresh and unique talent from all around the world. If you fit the bill, rest assured we'll find you. You can contact the music team at music@wonderfruit.co for consideration.
Out in the gorgeous countryside, there's no wifi; phone signal and 4G can also be erratic. On the upside, your battery will last longer. 
Yes you will be allowed to re-enter the Wonderfruit site as long as you have a valid wristband on. Please note there is no entry when the gates are closed between midnight and 8am (no exceptions).
We have charging stations around The Fields. Lots of Wonderers also bring a battery pack to charge their devices on the go.
We take facilities and comfort very seriously. We have plenty of excellent quality toilets in a number of convenient locations including all camping zones. Please respect the countryside and do not use the woods and bushes.
Dogs are allowed with a pre-paid dog pass.
We announce Feasts and release tickets around October or November, please stay tuned.
Wonderfruit is cashless but ATMs are available at various locations around the site if you want to withdraw cash to top up your wristband.
Daily programmes will be available on our website, and full schedules will be available on the mobile app - coming soon.
We do our best to cater to all dietary preferences and ensure a balance of food outlets offering vegan, vegetarian and gluten-free options. You can bring your own snacks if you're camping but no outside food or drink is allowed inside the festival ground. You will be searched as you exit your campsite to enter the festival grounds, and any food will be confiscated and drinking flasks will be emptied. For guests with very restrictive diets, please contact our on ground staff for food and drink consideration. Be on the lookout for a Wonderpost listing out which vendors will be serving vegan and vegetarian food.
Valuables can be safely stored in a locker located at the Info Tent. Fees apply.
Medical assistance is available near the Info Tent until 8am Monday 16 December.
Ambulance and paramedical services will be in attendance 24 hours a day during the event.
Wonderfruit welcomes people with disabilities and we are constantly working on ways to improve the site and the experience for all. Here are some things that it might be useful for you to know before you arrive:
    • The event is held on an outdoor open field and the terrain is often uneven and/or sloping.
 
    • The pathways are either dirt or grass and during peak periods of the festival the pathways can become very crowded and difficult to negotiate.
 
    • Our site offers limited accessible parking facilities as well as accessible facilities.  
 
    • During the day, the weather conditions can be extremely hot, and on some evenings, quite cool.
  We are happy to assist people with disabilities in making plans for a pleasant and safe experience. If you need further assistance or information about our disability facilities that is offered on site, please email us at info@wonderfruit.co with your specific requests before 21 November 2019 so that we can find ways to cater to your needs.